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Q Does WiFiWall channel data through external servers?

A   WifiWall does not connect to a server, so it never passes your sensitive information through an external server. Furthermore, when you update WiFiWall’s firmware and software, you do it by first downloading the update to your computer and then updating WiFiWall via a USB cable. We designed it this way so you never have to worry about your information passing through an external server.




Q Can you tell me in advance which networks aren’t secure?

A WifiWall list all available networks with a safety scoring. You can use this screen to decide before connecting to Wifi networks that may have high risk associated. 




Q    Will I still need WiFiWall once WPA3 becomes available? 

A    WPA3 isn’t expected to become widely available until sometime after 2020. Until that time, WPA2 protocols present a huge security risk for internet users. When WPA3 becomes available, we expect to support it and have a hardware accelerator available for download.




Q   Since WiFi wall listens for pings and disconnects internet access        when they are detected how often will users encounter “false alarms” (i.e., disconnects when there really was no threat)? 

A    The ping example is not an “Alert” but a warning. WifiWall will not disconnect the connection in such an event. It will end the connection in case of alerts such as de-authentication attacks. When you are getting a few warnings, it is still ok to use the network. Ping is expected in a Wifi network with some management tools installed. However, if you get many warnings in a short period or Alert, WifiWall will disconnect you and its recommended to choose a different Wifi network. We also to avoid any critical mission tasks (connect to my bank…etc.) in any network with more than one warning.  




Q   If WifiWall disconnects my device from a public WiFi network, is there any way to safely rejoin the network (i.e., use a more cumbersome method to connect than you would typically use in order to ensure security)?

A    If WifiWall disconnects your device, it means that specific malicious packets have been transmitted to your device right now. The best practice is to avoid that network. However, As WiFi attacks require the hacker to be at the same vicinity of the WiFi network’s range, a dangerous network may become safer at a later time if he departs. For example, if you were attacked on a visit an airport, on your flight back it may be safe to reconnect to the same networks. Just make sure you have WifiWall with you for any case. 




Q   A lot of devices come with cheap batteries that don’t hold up. How    robust is WiFiWall’s battery? 

A    If you purchase WiFiWall with the internal battery option, your device will come equipped with a state of the art, internal LI-ION polymer battery that lasts 6  hours when continuously connected and up to two days in standby mode. WifFiWall’s custom-made battery is fully rechargeable. The device can also be charged via external USB cable and will work when plugged in even if the battery fails. Last, charging is active, so WiFiWall does not drain power from the battery while it is working and plugged in.